![]() We allow up to 14 days from the delivery date and accept returns in their original and unused condition. If you received the item and changed your mind, you can return it for a refund or exchange. If I do not like my item when it arrives, can I get a refund or exchange it? If this is successful, we will then email you a confirmation. If we have not already shipped your items, we will attempt to cancel or modify your order to the best of our ability. RETURNS If I change my mind after placing an order, can I cancel it? If your order is not in good condition on arrival, please contact our customer service representatives at 3 or email us at for assistance. While all orders are carefully and securely packaged, damage can occur in any shipping situation. In that case, we will contact you promptly.Ĭustomer satisfaction is our top priority at Loptis. During high volume periods, product availability is subject to change while your order is being processed. ![]() Please allow up to three business days to process your order, and note that it may arrive in several shipments. Orders received Saturday and Sunday will ship the following business week. You will receive a separate email notification with unique tracking information for each shipment. ![]() ![]() Orders are processed pending item availability and payment approval. How quickly will my order be processed and shipped? Orders received Saturday and Sunday will ship the following business week. We offer Free Ground Shipping on all US orders. Once your order is placed and dispatched, you will receive an email with your tracking number and a link. All purchased items are fully insured when shipped from our headquarters to your shipping address. ![]()
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